Welcome to the Knivesta FAQ page. Here you’ll find answers to common questions about our premium automatic knives, OTF blades, and tactical tools. If you don’t find what you’re looking for, our knife experts are always ready to assist at [email protected].
Website & Product Information
Q: What type of products does Knivesta specialize in?
A: Knivesta specializes in high-quality automatic knives and OTF (Out-The-Front) blades from top brands like AKC, Boker, and Bear OPS. Our selection ranges from budget-friendly options to premium tactical knives for professionals.
Q: Who is the typical Knivesta customer?
A: Our customers include tactical professionals, outdoor enthusiasts, knife collectors, and individuals seeking reliable self-defense tools. We cater to both entry-level buyers and experienced knife users who appreciate precision engineering.
Q: What makes Knivesta knives different?
A: Our products feature:
– Premium materials and construction
– Reliable automatic mechanisms (side-opening and OTF)
– Tactical designs for real-world use
– Options for various budgets without compromising quality
– Premium materials and construction
– Reliable automatic mechanisms (side-opening and OTF)
– Tactical designs for real-world use
– Options for various budgets without compromising quality
Ordering & Payment
Q: What payment methods do you accept?
A: We accept:
– Visa
– MasterCard
– JCB
– PayPal
– Visa
– MasterCard
– JCB
– PayPal
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption for all transactions and never store full payment details on our servers.
Q: Do you offer discounts for bulk purchases?
A: While we don’t advertise bulk discounts publicly, tactical professionals and dealers should contact us directly at [email protected] to discuss special pricing options.
Shipping & Delivery
Q: Where do you ship to?
A: We ship globally to most countries, excluding some Asian and remote regions. Some areas (like California) have legal restrictions we comply with.
Q: What are my shipping options?
A: We offer two reliable methods:
1. Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch
2. Free Shipping (orders over $50 via EMS): 15-25 days after dispatch
1. Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch
2. Free Shipping (orders over $50 via EMS): 15-25 days after dispatch
Q: How long does order processing take?
A: All orders receive careful processing within 1-2 business days from our Maryland Heights facility, including quality checks and secure packaging.
Q: What about customs fees?
A: While we handle all customs documentation, any additional fees are the customer’s responsibility. We recommend checking local regulations before ordering.
Returns & Warranty
Q: What’s your return policy?
A: We accept returns within 15 days of receipt if items are unused and in original packaging. Contact us at [email protected] to initiate a return.
Q: Do your knives come with a warranty?
A: Warranty coverage varies by manufacturer. Most premium brands like AKC and Boker offer limited warranties against defects. Contact us with any issues and we’ll assist with the claims process.
Q: What if my knife arrives damaged?
A: Our tactical-grade packaging minimizes this risk, but if damage occurs, contact us immediately with photos for replacement arrangements.
Legal & Compliance
Q: Are automatic knives legal in my area?
A: Knife laws vary significantly by location. While we research regulations, compliance is ultimately the buyer’s responsibility. We offer California-legal options where restrictions apply.
Q: Why can’t I ship to certain locations?
A: Some regions prohibit automatic knives entirely. Our system automatically blocks shipments to these areas to protect both parties legally.
Product Recommendations
Q: What’s your best OTF knife for tactical use?
A: The AKC X-treme EVO OTF and Atomic OTF series are professional-grade choices with reliable mechanisms and durable construction.
Q: What do you recommend for a first automatic knife?
A: The Boker Kalashnikov series offers excellent quality at an entry-level price point, while the AKC F-16 OTF provides a great introduction to out-the-front mechanisms.
Q: Do you carry butterfly knives?
A: Yes, we offer select models from Bear OPS and Benchmark in our butterfly knife collection.
Still have questions? Our knife experts are standing by to assist. Email us at [email protected] for personalized advice on choosing, maintaining, or shipping your perfect tactical blade.